Our Team – Thavasia
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The face and the soul of Thavasia Travel, they are qualified team of travel consultants, logisticians, marketing assistants, IT and accountant. They are passionate about their backyard - Southeast Asia and want to share their adventure, their zeal to travelers. 
Through their dedication, their skills, they demonstrate day after day since 2009, bring to our customer enduring trips and embody the soul of Southeast Asia. They are the treasure of Thavasia Travel.
Let meet our team!

MANAGEMENT

We have strong experience in Francophone development projects, having both completed postgraduate studies in French language and culture.
Strong passionate for rich culture and landscapes of Vietnam, we decided to look to new perspectives by creating and directing Thavasia Travel (formerly Vietnam Découverte). 
We put all our energy, passion and skills in this beautiful project, with the hope of presenting TRUE Vietnam in all its facets to travelers. Since the establishment of the agency, we have been constantly working to satisfy our customers and expand our backyard to other Southeast Asia countries, including Myanmar, Cambodia, Laos and Thailand.
It is our pleasure to have been able to forge closer ties of friendship with travelers, which go beyond a traditional commercial relationship.

Trung DOAN, 37 years old: DIRECTOR OF THE AGENCY
" I began my professional activities as an interpreter before specializing in tourism, which corresponds best to the studies I have done. After working in the hotel business in Hanoi to improve myself in this field, I has been working as a freelance tourist guide for local travel agencies.Wishing to enhance my experiences and skills and mastery of the French language, I decided to embark on the business by creating Thavasia Travel (formerly Vietnam Découverte)".


Huyen PHAM, 37 years old: CUSTOMER SERVICE MANAGER 
" At the initiative of my husband Trung, we decided to set up our own travel agency, to which we devote all our energy, passion and skills. My main concern is the quality of our services and the well-being of my clients. I am particularly interested in your impressions of our services/ activities and also with any suggestions you may have for our future guests. " 

TRAVEL CONSULTANTS

We are proud to be a women's team of Thavasia Travel!
As our position indicates, we would be pleased to offer you all our tips for the preparation of your trip. This work requires several personalities: responsive, patient, flexible, able of listening and understanding all your needs.
In addition, we need to have very solid background knowledge as well as to know well our services but above all, we have very good command of English and French to be able to communicate easily with our travelers.
If you would like to get information relevant to your trip, please do not hesitate to contact us, our consultants are there for you!

LOGISTICS AND CUSTOMER SERVICE

Can you imagine the complexity of organizing a tour and it is our main task.
We organize your stay by launching the reservation of services (plane, train, junk, hotels, restaurants, guide ...) and coordinating all activities to ensure a smooth and relaxing flow of your trip.
Knowing our providers and their products well, we know how to negotiate with them in order to offer you their best services. On the other hand, we are very concerned about your well-being and your satisfaction, and we ensure a permanent 24/24h follow-up during your trip. We remain very responsive and available when we need to make changes and interventions during your stay.

Thi NGUYEN VAN, 40 years old: OPERATIONS MANAGER

Diploma in French language and civilization, Thi worked for ten years as a tourist guide before joining our team. He has accompanied hundreds of groups by traveling all the regions of his country.

" At Vietnam Discovery, I take care of your travels and the creation of new products of the agency. I am always  very happy to welcome you during your stay in our office in Hanoi to give your complete dossier before starting your journey."


TEAM OF LOGISTICS

Logistics is a complex part of the work of the agency and thanks to these two very successful ladies, the agency can offer you punctilious and fluid trips.

" The organization of your trip is not an easy task for us: hotel reservations, guide, flights, car, boat ... all these jobs require a great speed and a great caution. The success of your journey is also ours " .

MARKETING

Our best publicity is word of mouth and a large part of our customers know us through their friends, relatives, colleagues and also former customers of our agency. However, we are working to develop our digital marketing, because our trade is essentially realized online and that is why, with the increasing importance of the Internet, we have to have an optimal and effective marketing.
Even if we are well referenced in famous guide books and travel forums, we try our best to make the agency better known and develop our markets by coordinating with the sales department. 

Hoang LUU, 33 years old: MARKETING MANAGER

He studied digital marketing 5 years in France. He worked at another travel agency in France before joining us in 2014. He works on Internet marketing and is fluent in French and English.
His help is very valuable to us, as is his technical knowledge.

 

Thuy VU DIEU, 29 years old: DIGITAL MARKETING ASSISTANT

Thuy graduated from Marketing in France and lived there for 7 years. These years of expatriation allow her to know French culture, which is very useful for her work. Thuy's main mission is to promote the image of the agency and responsible for advertising campaigns.

" Fascinated by France and its language, I love this job that brings me closer to the French community. " 

 

Alexis LISIAK, 25 years old: MARKETING ASSISTANT

Passionate about Asia since childhood, he fell in love with Vietnam and went abroad. Come from Lille, France, he studied marketing.

" Today, I assure quality marketing for Thavasia Travel. It is always a pleasure to meet Francophones from different countries or regions in the world.  I am always happy to talk with you about your impressions when you visit the agency! "

ADMINISTRATION - ACCOUNTING

Tham NGUYEN, 33 years old: ACCOUNTANT

What would we do without our dear accountant?
Her main activities are to disseminate information within our team, monitor and ensure all the administrative tasks necessary for the proper functioning of the agency.
This department also performs all the tasks related to the accounting: follow-up of the accounting, follow-up of the cash, and preparation of salary...